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LF Windows Client Search for TIF Files

Version 9 Search and Retrieval

Updated March 24, 2020

posted on March 23, 2020

Hello,

I am working with a customer to search a set of Client Folders->Sub-Folders looking for just TIF files, using the following Search Syntax, but it just spins forever.

I even tested this on a Folder that I knew had one TIF and it still just spun with no results:

({LF:Name="*", Type="DB"} - {LF:Ext="*"})

I tested this on my LF System and it returned the appropriate hits in a matter of 2-3 seconds.

Customer has Search Rights, so not sure what else it could be.

LF Client Version 9.0

Appreciate the feedback,

Jeff Curtis

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replied on March 24, 2020

Hello Justin,

We did a few other searches in the Repository that returned results without issue. For some reason just the TIF just spins.

The User is not a LF Admin, so I am going to try and work with their 3rd Party IT on the Server side to look at the Search Configuration. Thanks for the link.

Jeff Curtis

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replied on March 23, 2020

Jeff,

Do any searches return results? You have probably tried this but I am curious if there is a problem with the search engine configuration or port/firewall issue.

https://www.laserfiche.com/support/webhelp/laserfiche/9.0/en-us/adminguide/lfadmin.htm#search_engine_configuration_utility.htm?Highlight=search

If you were to run a search within windows itself (bypassing Laserfiche) does it take unexpectedly long? This would rule out some other performance issues.

Regards,

Justin

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