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Question

Question

OCR settings not showing

Web Client Administration

Updated March 18, 2020

asked on March 17, 2020 • Show version history

My client's settings are not showing. We checked permissions and access rights but feel like we are missing something obvious:

My screen - see attached.

Clients Screen - see attached.

Any help is greatly appreciated.

my screen.png

Client Screen.png

my screen.png (55.2 KB)

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Client Screen.png (26.19 KB)

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Replies

replied on March 17, 2020

If you are looking for where to set Text generation, it is under the New Documents Tab

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replied on March 18, 2020

The web client uses DCC for OCR. Do you have that configured at the customer's site?

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