I just failed the Building Forms exam twice, and I plan to email the address above to request more attempts.

Like you, I also felt that a lot of the questions had multiple possible right answers and that several of the topics in the exam weren't included in the lessons. Many questions seemed to focus on how to use forms, even though the course was about designing forms and business processes; Using Forms is an entirely different course. I will be submitting feedback that the exam was a poor reflection of the course materials.

I don't quite understand why there are only two possible attempts on the exams. Is there a way to review what questions you missed after the first attempt? I was only able to review my right and wrong answers after my second (failed) attempt, but perhaps I missed a review button the first time.

Hi Addison,

Please feel free to email us at Certification@Laserfiche.com if you run into any issues with your courses or run out of exam attempts. If you find exam questions that are not covered in a course, please complete a "Certification Inquires and Requested Updates" form to route these issues directly to our course designers. The "Certification Inquires and Requested Updates" form can be found in Aspire, under the "feedback" menu.

Michael's advice about screen capping questions for reference is also wonderful advice.

Best of luck with your Business Process Certification, and again feel free to email us at Certification@Laserfiche.com anytime.

-Laura