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Question

Question

Laserfiche Start Page does not show a repository

Laserfiche Version 10
Updated March 9, 2020
asked on March 3, 2020

Hello,

We have an offsite location that we have loaded the LF Client on.  When they go to the Start Page, the repository never loads.   It does not even appear to be trying to.  I believe the attach option is greyed out.

When I bring up a start page to login here at the main site, the repository shows up and I can log in using their credentials.

Thanks for any help you can provide.
Christine

 

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Answer

SELECTED ANSWER
replied on March 3, 2020 • Show version history

Hi Christine,

The Attach option should not be greyed out. Please verify that.

The repository is not showing up because the offsite client is unable to receive the repo list broadcast Laserfiche Server puts out over UDP port 5053. You almost certainly have a firewall rule blocking that somewhere. It's not necessary to adjust the firewall if you can Attach the repo manually though.

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Replies

replied on March 6, 2020

Thanks Samuel,

I was able to attach the repository manually.

Appreciate the help!

Christine

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replied on March 4, 2020

Thanks Samuel,

I will go over and try again today and let you know.

I appreciate the help.

Christine

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