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Question

Feature Request: Quickfields Sample Page Scan Timeout Increase

asked on March 3, 2020 Show version history

When scanning sample pages in QF, it has a timeout of less than 1 second, but it takes more than 1 second to pull a page through the scanner. Can we increase this to 10 seconds.

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Replies

replied on March 3, 2020

What scan engine are you using? What error are you seeing?

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replied on March 4, 2020

TWAIN, the error is just that the scan engine timed out, but we receive this in a fraction of a second, the scanner is still pulling the page through most often. We found that if the page is loaded and ready to go, sometimes we can get the page scanned before the timeout but a longer timeout would help a lot, it is incredibly short.

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