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Question

Question

Contract Management System Version Control Issue

asked on February 24, 2020

I am working with the Contract Management System from the Business Process Library in Forms, and I am running into an issue with the versions created from the workflow. I am unable to open or compare the first version of the file that is created by the workflow. The file will download, but it downloads without a file type. The only way for me to open it is to manually rename it with the ".docx" extension. 

Does anyone have any idea why the file in version control is showing up in the repository with no file type? 

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Replies

replied on February 27, 2020

Have you tried naming the document in Laserfiche with an extension?  If you do that it should download with the extension and Windows should be able to pick the right program out to open it (Word in this case).

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