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Question

Question

Web Client - Annotation Error: The operation requires the document to be checked out first

asked on February 21, 2020

We have a customer who we just moved to hosting and now randomly when users go to add Annotation to a Document they are prompted with an error: The operation requires the document to be checked out first [9100]:

When they click OK the Annotation is there and they can save the document and move on.

This was not an issue before moving to hosted.

Users who are experiencing this issue have the proper Feature Rights to Annotate.

Appreciate any feedback.

Jeff Curtis

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Replies

replied on October 3, 2024 Show version history

I just had a user report the same error.  We are using version 10.4.  I have confirmed through the Management | Activity page that this user does have the document locked and checked out.  Any word on what is causing this issue?

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