Hello All,
I am currently trying to build a workflow that will only match with existing ID numbers or create a new folder if there is no match. I am having the issue where multiple folders are being created when the name fields do not match. My users want the pattern matching to just look at the ID number and not the name. But they want the name included in the title of the folders created. I have it set up to match on ID number and it is working but if a middle name or initial is used and the existing folder doesn't have this than a new folder is created.
My workflow looks like this:
Pattern Matching
Retrieving the ID number from the Template, with Return set as First match only and Pattern .{8} (Our ID numbers are unique and are 8 digits) Regular expression .{8}
Find Entry
Looking within the folder the documents with be routed to. With Pattern Matching ID number with regular expression .{8}
Move Entry
Destination: Set to the folder we want the document routed to.
If the path does not exist: Create it
Destination Path: Classifications\ Inmate Files\ID Number NAME\ Doc Type
If I take the name out of the destination path the workflow works how we want it. But our users want the name next to the ID number so it's easy to find folders.
I know I have to be missing something. Any help on this would be helpful.