Question

Viewing Electronic Images (JPG, PNG, etc.) within Browser without downloading

Web Client Version 10

Updated March 2, 2020

asked on February 12, 2020

We regularly import images (JPG, PNG, etc.) as electronic documents since we keep the originals of the images. Our staff need to use the Windows Client to manage these files because they cannot preview them in the Web Client without downloading the files to their local machine. The Windows Client does this much better and I would really like to move our users over to the Web Client if these issues can be figured out.

The Web Client can show PDFs and integrate with Office documents, but cannot display a simple JPG or PNG electronic file? I tried this on the 10.4.2 version of Web Client and it didn't work.

A couple questions:

1. Is there a way to make this work so the users don't have to download the electronic file each time?

2. Is there a way to batch export to a desktop when we need to do hundreds of photos at a time without them being zipped to download?

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replied on March 2, 2020

Use Cases:

-We are developing a corporate image library and due to no previewer LF is looking like an unlikely option;

-Fire dpt takes pictures at scene and uploads to their file

- Bylaw Dpt takes pictures of investigative files

- engineering/capital projects are taking progression pictures at different stages of major capital projects

- building inspectors are taking pictures of their inspections;

- we take pictures of corporate and staff events to have a library of

So many use cases. All of which are of a major paint point for me, and one of our strongest requests corporate wide.

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replied on February 16, 2020

That would be great to have the electronic image viewer added to the web client. We will be able to expand Laserfiche usage in our organization. Thank you for bringing it up at Empower.

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replied on February 25, 2020

We are hoping to use LF for our land management office. They have thousands of JPG documents that need to be placed in a parcel folder. Having to download the documents and view them through a native app is *incredibly* burdensome. Please add this capability to Laserfiche. Not being able to view the photos may turn out to be a deal-breaker for this project.

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replied on February 25, 2020

I was hoping to use laserfiche as our digital image library, but the capabilities of previewing photos in a thumbnail version have potentially hindered that idea for us.

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replied on February 13, 2020

I have been asking for a jpeg, png viewer as well. All I got is that they get this request every once in while and they don't have it targeted for release...

https://answers.laserfiche.com/questions/160563/JPG-viewer-on-Web-Client#168375

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View 1 previous reply

replied on February 14, 2020

I brought this up with a number of the Laserfiche Staff at the Empower 2020 Consultation Bar. The preview thumbnail is in the windows client, and is a basic feature in windows itself... but is missing in web client. I hope that they elevate this basic function.

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replied on February 15, 2020

I brought this up at the Coming Attractions class with Pava on Friday. He mentioned that it had been brought up in the past and he recently had to access a lot of electronic images within their repository while preparing for the conference. He admitted how painful it was and this functionality is now higher on the priority list. No confirmation of when but he acknowledged how difficult it was to work with electronic images within the web clients.

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replied on February 16, 2020

Good thing is I also brought it up to Pava as well. This particular feature is a must in our organization! So many departments rely on a preview/thumbnail, in addition to printing multiple images, whereas right now they all open in separate tabs and you have to click print on each.

It would be nice if others could add their support to this thread so we can elevate this "feature" request (although I think it is a basic functional request!). Thanks everyone.

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replied on February 18, 2020

From a laserfiche staff member emailed to me post conference:

I submitted a feature request for the web client thumbnail view. The request ID is idea CONTENT-I-124.

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replied on February 27, 2020

Hi,

Not having thumbnails for image in the web client was one of the reasons we chose to go for the Windows client. So +1 for having a electronic image preview in the Web client.

Veronique

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replied on February 13, 2020

I think your configuration of the Repository is not done right.

I imported a screen shot of your question our Repository and viewed it in the Web Client just fine, without downloading: (Sorry for the massive screen shot)

Q: 1. Is there a way to make this work so the users don't have to download the electronic file each time?

A: I think, your config (Top right of screen where your name displays -> Options) is wrong. See mine:

Perhaps just set viewing to open electronic file in document viewer. That might solve your problem.

Q: 2. Is there a way to batch export to a desktop when we need to do hundreds of photos at a time without them being zipped to download?

This I am uncertain of. Hope I could at least help.

Cheers!

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replied on February 13, 2020

Your steps work with the default configs within a client. The default configuration is to convert image file extensions to TIF as if they were scanned.

Unfortunately we lose the metadata on our images when we do that. As a result we had to change them to not convert and instead be stored as electronic files. we must retain the original file as it was generated.

When they are stored as an electronic file, they must be downloaded to be viewed and now there is an u tracked copy of the file on a persons machine.

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Viewing Electronic Images (JPG, PNG, etc.) within Browser without downloading

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