Hi, when we test email by providing our smtp configurations in Workflow Configuration Manager. Getting below error. Same is happening then testing from Forms server configuration.

 

Note: Same settings are working from my local machine but not from server. What can be the cause?

 

 

Inner Exception details:

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Timestamp: 2020-02-02 06:19:07.492

Local Time: 02-02-2020 09:19:07

Category: Communication

Machine: 

Severity: Error

Application Domain: Laserfiche.Workflow.Service.exe

Process Id: 4888

Process Name: C:Program FilesLaserficheLaserfiche Workflow 10.2Laserfiche.Workflow.Service.exe

Win32 Thread Id: 5492 -

Thread Name:

Message: <Exception handlingInstanceId="">

  <Description>An exception of type 'Laserfiche.Connection.LFSOException' occurred and was caught.</Description>

  <DateTime>2020-02-02 09:19:07Z</DateTime>

  <ExceptionType>Laserfiche.Connection.LFSOException, Laserfiche.Workflow.Common, Version=8.3.0.0, Culture=neutral, PublicKeyToken=</ExceptionType>

  <Message>A call to SSPI failed, see inner exception.</Message>

  <Source />

  <HelpLink />

  <Property name="LFROError">False</Property>

  <Property name="LFSOError">False</Property>

  <Property name="ErrorCode">780</Property>

  <Property name="TargetSite">&lt;undefined value&gt;</Property>

  <Property name="HResult">-2146233088</Property>

  <StackTrace />

  <additionalInfo>

    <info name="MachineName" value="" />

    <info name="TimeStamp" value="02-02-2020 06:19:07" />

    <info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=5.0.414.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />

    <info name="AppDomainName" value="Laserfiche.Workflow.Service.exe" />

    <info name="ThreadIdentity" value="" />

    <info name="WindowsIdentity" value="NT AUTHORITYSYSTEM" />

  </additionalInfo>

  <InnerException>

    <ExceptionType>System.Security.Authentication.AuthenticationException, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>

    <Message>A call to SSPI failed, see inner exception.</Message>

    <Source>System</Source>

    <HelpLink />

    <Property name="Operation">TestEmailServer</Property>

    <Property name="Session">uuid:;id=7515</Property>

    <Property name="Application">Laserfiche.Workflow.ConfigurationManager.exe</Property>

    <Property name="User"></Property>

    <Property name="SID"></Property>

    <Property name="IP">127.0.0.1</Property>

    <Property name="RemoteMachine"></Property>

    <Property name="TargetSite">Void StartSendAuthResetSignal(System.Net.Security.ProtocolToken, System.Net.AsyncProtocolRequest, System.Exception)</Property>

    <Property name="HResult">-2146233087</Property>

    <StackTrace>   at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)

   at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)

   at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)

   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)

   at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.Mail.SmtpConnection.Flush()

   at System.Net.Mail.ReadLinesCommand.Send(SmtpConnection conn)

   at System.Net.Mail.EHelloCommand.Send(SmtpConnection conn, String domain)

   at System.Net.Mail.SmtpConnection.GetConnection(ServicePoint servicePoint)

   at System.Net.Mail.SmtpClient.GetConnection()

   at System.Net.Mail.SmtpClient.Send(MailMessage message)

   at Laserfiche.Workflow.Operations.DesignerSupport.TestEmailServerOperation.Execute(WcfOperationContext context)

   at Laserfiche.Workflow.Runtime.Systems.SubsystemCommandHandler.ProcessExecuteCommand(ExecuteOperationCommand command)

   at Laserfiche.Workflow.Runtime.WcfSubsystem.ExecuteOperation(OperationCommand operation)</StackTrace>

    <InnerException>

      <ExceptionType>System.ComponentModel.Win32Exception, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=</ExceptionType>

      <Message>The client and server cannot communicate, because they do not possess a common algorithm</Message>

      <Source />

      <HelpLink />

      <Property name="NativeErrorCode">-2146893007</Property>

      <Property name="ErrorCode">-2147467259</Property>

      <Property name="TargetSite"></Property>

      <Property name="HResult">-2147467259</Property>

      <StackTrace />

    </InnerException>

  </InnerException>

</Exception>

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