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Question

Question

401: Unauthorized on download pages from support.laserfiche.com

asked on January 31, 2020

We are getting a 401 error when trying to download any version of the LF installer except 10.4.2, for example:

https://support.laserfiche.com/download/4099/laserfiche-10-4-1

We have confirmed access rights with three separate accounts and get the same behavior on all three.

We are not able to get software packages for customers who chose not to upgrade to the newest version, or who just need one component installed which will be compatible with their server.

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Answer

SELECTED ANSWER
replied on February 3, 2020

10.4.1 is available now.

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Replies

replied on January 31, 2020

I started a live chat yesterday and was told they were intentionally unavailable. However, I didn't get a reason why.

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