A client currently has an older license model using "Retrieval License + Forms Authenticated Participants" in the Identity Providers rules. This was due to the interim between Forms Authenticated Participants to Educational Licenses and the licensing model had not been updated since.
Now that the client has added a new license for an application from LaserFiche, we are needing to renew the master license in order to add that application to LFDS. When attempting to do so, we are greeted with a message"
At this point, LFDS does not allow us to renew the master license until we reallocate those licenses to something that either has enough, or none. Our concern is, if we were to change the rule here:
...for the license to "None", would this then remove those users from any current Forms process or even the Forms Business Process Diagram for User Tasks? If not, would renewing the master license add the "Educational License" to the drop-down, allowing us to assign that group to that license model and all is well?
The other question is why does this group have BOTH "Retrieval License" and "Forms Authenticated Participant" when the filter under "Accounts" only has one?