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Question

10.4 autosave feature

asked on January 22, 2020

Hello,

 

I have upgraded to 10.4 and am wondering how the autosave feature works. I have the session set to 60 minutes and autosave work in progress. Can some explain what is supposed to happen? I have employees saying there is nothing in drafts after the timeout. Thanks! 

 

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Replies

replied on January 22, 2020

You're correct. If you are timed out based on the Forms timeout limit shown above, a user with a form open and partially filled out should see that form saved as a draft. One caveat is that it only works for one open form. If a user has many partially filled out forms when they are timed out, only one will be saved as a draft. You also need to make sure they didn't open up the form before that timeout configuration was set. 

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replied on January 22, 2020

Thanks for the reply. She did have more than one tab open. 

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