You are viewing limited content. For full access, please sign in.

Question

Enhancement Request: Laserfiche Forms control status ability

Forms

Updated January 21, 2020

asked on January 19, 2020

i would appreciates if there was a way to control instance statuses, i have a case were we face a problem with the instance - sort of undefined email in email task - after its final approval path but did not complete the task in the system; is there any way to change the status from suspended to complete where it is actually completed but got stuck with that final destination?

thank you.

1 0

Replies

replied on January 20, 2020

In Forms 10.4.2, we added the ability to skip any step. It sounds like you have a suspended email step at the end of the process. You should be able to skip the suspended step to allow that instance to make it to the end event and have a state of "completed".

0 0

replied on January 21, 2020

Thank you Jared for your kind reply, we have forms version 10.4.0.1256 in my company; i believe we should consider upgrading to that version then.

0 0

You are not allowed to follow up in this post.

Sign in to reply to this post.

Asked January 19, 2020
Updated January 21, 2020
50 views