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Question

Question

laserfiche license Manager User

License Manager
Updated January 5, 2020
asked on January 1, 2020

Hi Dear

I have a small issue with License Manager 8.3, when i add new user in LM & add it in LF Admin Console. the user can't access unless i restart the LFS Service.

 

Notes:

1- Port 5048 are open in LM Server.

2- All Users are AD Users.

3-All Servers in Same Domain.

4- Laserfiche Server Ver. 10.3.

 

Please if there any suggestion to solve this issue.

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Answer

SELECTED ANSWER
replied on January 5, 2020

Dear Miruna Babatie 

  Thanks a lot for your reply, but i solved the issue by add Domain SERVICE account to Laserfiche LM services & add the same account in Win Server Administrators group.

And I will start moving to DS Soon.

 

Thank you again.

 

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Replies

replied on January 2, 2020

The Laserfiche Server updates its users database from License Manager a few times a day. Restart is only needed if immediate access  is necessary. Please consider upgrading to Laserfiche Directory Server.

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