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Question

workflow email attaching duplicate files

Workflow

Updated December 23, 2019

asked on December 23, 2019

Hello,

I have a workflow that finds an entry (folder) and then attaches the entry to an email. The folder has three entries; 1 upload attachment from Forms, 1 form, and one Generate Word Doc created by workflow. When the folder attachments are sent in an email, the upload attachment and the PDF of the completed form are duplicated. Any suggestions to get around this?

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Replies

replied on December 23, 2019

It's hard to say without actually looking at the documents, but it's because you're including both the electronic document and the image pages.

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replied on December 23, 2019

That was it! I needed to uncheck the box to include images as pdf.

Thanks!

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Asked December 23, 2019
Updated December 23, 2019
127 views