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Laserfiche Connector 10.3 profile configuration

posted on December 19, 2019 Show version history

We are currently setting up Connector to work with our business system, Acolaid, having previously used Affinity. Acolaid has a number of modules (Planning, Building Control, Land Charges, and several others) and within each module there are various screens for e.g. applications, decisions, actions. Affinity was able to recognise each screen, so a single Affinity search button was able to launch the correct LF search / insert for the particular module / screen being displayed (out of about 30 searches / inserts in total).

The problems I have had setting up Connector are:

  1. Connector is not able to distinguish between the different Acolaid screens, so profiles for each of the 30 or so actions are needed, each of which would have its own entry in the dropdown list. This is almost unworkable.
  2. Whereas Affinity stored the users' LF logon credentials, Connector must be set up to either use Windows Authentication or LF user account name and password, which has to be stipulated for each profile. We have a mixture of WA users and generic LF account. To have all searches available for each group, we would need to duplicate each profile - taking the total to ~60.

 

Has anybody come across similar problems and found ways to deal with them? Any advice would be much appreciated.

Thanks, John

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replied on February 24, 2020

To investigate it by the development team, I recommend opening a support case and sending us the XML file, since we need the detailed information to see if there is anything we can do/improve for your case.

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