Save Temporary Copy feature no longer available?

asked on December 8, 2019

It seems like the feature to save a temporary copy of forms is no longer available, as I can't see the ability to add this feature on the server. However, it *does* appear temporary copies of forms done before 10.4 are still saving as before, this just isn't happening for any new forms created after the upgrade.

Is there a way we might be able to set this feature again so temporary copies of all forms are still saved? We experimented with this a couple of years ago, and left it on, as it was invaluable for recovering forms that did not save properly in some instances (cross-referencing with the Instance ID).

Thanks to anyone who can assist!

Marty Gaffney - Network Analyst
Town of Okotoks

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replied on December 9, 2019

Are you talking about saving an in-progress form as a draft? That is still available in Forms 10.4. It is a setting at the message start event or user task level, where you can choose to allow a form or user task to be saved as a draft. The right panes for user tasks have a few tabs, this setting is under the Form tab.

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replied on December 9, 2019

No, I'm talking about all copies of submitted forms saving to a temporary directory, that used to be specified in Forms Configuration on the server.

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replied on December 9, 2019

We do save them to the temp directory, but they are deleted after they are processed. The temps are saved in C:\ProgramData\Laserfiche Forms\RoutingError and if they are NOT processed, they will remain there. Once they are processed, they are cleared out.

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replied on December 9, 2019

Hmm - I guess I found it strange that temporary copies were saving for forms that already existed. This was a fantastic thing to fall back on in the event there were any issues with a document not saving properly previously (while appearing to save properly, and therefore clearing out the temporary directory you specify above).

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Save Temporary Copy feature no longer available?

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