You are viewing limited content. For full access, please sign in.

Question

Question

Web Client stuck on Loading when opening document with Internet Explorer

asked on December 4, 2019

Web Client works well for us in Chrome. However, in Internet Explorer, it hangs up when I try to open any document. I am able to navigate through folders fine in IE.

 

For example, when I click either the "Example PDF" or "Example Word Document" below, I get the Loading screen shown, which never goes away. Using the same account, I am able to open both of these documents using Chrome or the Windows Client.

 

0 0

Answer

SELECTED ANSWER
replied on December 4, 2019

Check if Compatibility View is enabled.

1 0
replied on December 4, 2019

That was it. Thank you!

0 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.