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Quickfields Admin Administration Console - Where are the System Managers?

posted on November 29, 2019

I am looking all over this QF administration console for the system managers node, which exists in the Laserfiche Repository product and governs who has access to use the program. Is it titled something different in this program?

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replied on December 3, 2019 Show version history

Hi Chad, 

There isn't a specific group created in this case - instead, you can use the local administrators group to grant administrator access. A local administrator on the machine where Quick Fields Server is installed will have administrator rights in Quick Fields Administration Console. 

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replied on December 3, 2019

Ok, we tried that group, but I don't think it is setup as a system manager because it will not allow login. In the past when this would happen with other products, I would find that the group was missing from the system managers node and it needed to be re-added.

I did a fresh install and new database and I can access the site, but only because "Everyone" is allowed administrative access. If I try to add my own account, it gives me a list of repository users to select from, but I am not a repository user.

Typically when adding system managers we can search either the local directory or the domain directory of Windows accounts.

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replied on December 3, 2019

Similar to Workflow Administration Console, Quick Fields Administration Console only works with Active Directory users. It has no concept of repository users or of the system manager role. 

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replied on December 3, 2019

The latest version only shows Repository Users instead of Windows Users from the local domain. That is the problem, the people administrating the Laserfiche systems are not users of the Repository.

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replied on December 3, 2019

Can you add a screenshot of what you're looking at? I think you're getting confused because of the user icon is green like the one in LFAdmin, but they are domain users.

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replied on December 3, 2019

Oh, I thought this was a list of Laserfiche users. These are domain users? The usernames don't match what is displayed on the upper right when I login. It looks more like a combination of domain and display names.
 

The window I expected to see for browsing users looks like this:

Is this a visual wrapper for the same object? Maybe that is what is confusing me.

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replied on December 4, 2019

The list defaults to display names if they're set on your domain users. Otherwise, the username is used.

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replied on December 4, 2019

Ah that explains why everyone else shows their username except my account. Got it. The only feature request I would make is to have a Windows Group for administrators, since the database we got locked out of we can not recover as you need a login in order to get in.

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replied on December 4, 2019

I'm not sure how a local Windows group would help with that? You can re-run the config wizard (installed locally in QF Server's install folder) and reset the database and its connection.

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replied on December 2, 2019

Does anyone use this app? I am so lost trying to find my way around. I don't see any groups added to the server that allow access. Usually LF devs will title one of the menu options "System Managers" or add a group to the local server groups.

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