posted on November 22, 2019

After reviewing the Records Management certification course I set out to create the Cutoff notification email workflow described in the video and accompanying guide.  Everything worked as designed except if I had two hyperlink mergefields in the email only one would function.  If I fixed that one so that it worked, the other link would no longer function. 

After much frustration, extensive online research and exhaustive trial and error this is the solution I found:  Add SET fields with the MERGEFIELDS inside the HYPERLINK field.  I have attached a document outlining the steps (including screenshots) to this post.  

Hopefully this helps anyone else attempting to create a word document using multiple hyperlink mergefields.

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