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Question

Question

Restoring access to quickfields administration, after losing privilages

asked on November 19, 2019

I have an install of QF Administration where all the accounts that had access have somehow lost the ability to login. With other applications, this is managed outside the software, under Users and Groups on the operating system. In QF the administrative access is managed within the software itself, which they are locked out of.

I tried looking in the database and their privilege is set to 0. I tried changing it to a 1 and recycling the app pool, but it still will not allow login.

Anyone know a way to restore access in this situation?

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Replies

replied on November 19, 2019

Hi Chad,

Can you clarify what you mean by "QF Administration"?

Is this this Quick Fields Agent Administration Console? The Quick Fields section of the Laserfiche Web Administration site? Etc.

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