long time to submit a form

replied on November 19, 2019

How many fields are on the form, and how does that compare to some of your other forms?

Is "automatically load the next task..." checked at the bottom of the Message Start Event configuration?

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replied on November 20, 2019

Thank you!! I unchecked the "automatically load the next task..." and that made the submission much faster.

My form has about 100 fields on it and it is looking up many of those fields from different SQL tables and views.

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replied on November 20, 2019

Having a lot of fields can slow things down, but lookups wouldn't matter much for submission time because the data is loaded prior to that.

The "automatically load" option was probably the biggest factor. Forms allows you to have service tasks in between user tasks so after submitting it will appear to take awhile to submit, but it is actually just waiting to see if there is another user task assigned to the same user.

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replied on November 20, 2019

Thank you so much. I don't think there is much that I can do with the load time. There's tons of information that is it loading and it's only taking about 8 seconds. The submitting step was taking over a minute and that was frustrating employees.

Thank you!

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