asked on November 15, 2019
I have a user that opens a document in the Laserfiche Windows Client. The Browser Window remains open behind the viewer with the folder pane still in view. If the mouse hovers where the folder names are, and over names that are long enough to show a tooltip/hint, the browser window gains focus and the document viewer loses focus and moves behind the browser window.
Has anyone else experienced this? I'm unable to recreate this on other computers. If someone could point me in the right direction if it's not a direct LF issue but maybe an IE issue, I'd appreciate it.
The computer in question uses Laserfiche Windows Client version 10.3.1 and Windows 10 Pro - 10.0.18362.
I've attached a screen capture for reference.
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