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Question

Question

login failed number of session reached

Laserfiche
Updated November 13, 2019
asked on November 13, 2019

when user login to repository has error ( Login failed because the number of sessions has reached the license limit ????

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Replies

replied on November 13, 2019

This could mean the user doesn't have a license assigned to their account or they have too many sessions open. A single license/account can only have 4 or 5 sessions open under that account.

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replied on November 13, 2019

no many sessions opened , one session only and i made one user only to login but i still have this issue

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replied on November 13, 2019

Did you assign them a license? If you have Avante you would do this under their account in the Admin Console, if you have Rio you need to do it LFDS.

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