Hello,

I have some very specific technical questions about Laserfiche, security, policies and compliance:

- Is Laserfice GDPR and RGAA compliant?

- Does Laserfiche have these certifications :

• ISO standards for quality (ISO9001)
• ISO standards for security management (ISO27001)
• ISO standards for the protection of personal data (27018),
• Official Control and Certification Services (SOC) for audit control report (SOC1) & general (SOC3) and security (SOC2) concepts;
• cloud specific controls (ISO27017),
• Cloud Security Alliance (CSA) certifications for levels 1 and 2.
• ICREA (International Computer Room Experts Association) Data Center Best Management Practices

- Is Laserfiche compatible with an authentication delegation in compliance with the OpenID Connect standard (OAuth2), or, failing that, in SAMLv2.

- Are there any statistics about SLA / Service Commitments (availability, RTO time-back guarantee, tolerated loss of data - RPO, etc.)

- Are there any statistics about Laserfiche performance:

• Average time to download a standard size document
• Average time of a mass import of documents
• Time average of a multiple criteria search

- Can Laserfiche handle Cross file Transfer and SSH File Transfer Protocol ?

Thank you for your help!