Hi all,
When I save a new document to our LF repository via the MS ribbon, it doesn't autopopulate the metadata template assigned to the folder the document is being saving into. The folder is selected before the template window opens, so it should "know" there is a template assigned; however, it defaults to "no template assigned".
This means staff will have to choose the template from the drop down menu to enter the right metadata. I suspect once staff are onboarded, they're just not going to bother at all.
Thanks,
Robyn