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Question

Forms timeout configuration moved in 10.4?

Forms
Updated May 8, 2023
asked on October 17, 2019 
I am looking for this configuration, which used to be how I could change/check the timeout. I can't seem to find it in the web.config anymore, was it moved in 10.4. The customer is not using any custom timeouts from the Forms Config Page, but wanted to check why they are being timed out every 30 minutes instead of every 20,000 minutes like it used to be.

<authentication mode="Forms"> 
<forms loginUrl="~/Account/LogOn" timeout="20160" name=".LFFORMSAUTH" />
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Replies

replied on October 18, 2019

Forms Configuration, User Authentication, at the bottom

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replied on October 18, 2019

Hi Steve

I saw this option, but we do not have this checked. We are looking for the master timeout, the one that overrides this and usually lasts about 1 week of time. It used to be under the <forms tag but it has gone missing.

This Forms installation is logging users out every 30 minutes or so, so we need to find that master config and put it back to 1 week.

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replied on October 18, 2019

Other than this, the two places I am aware off where these is a timeout setting is in the Application App Pools (IIS Manager) under Advanced Setting, and in the Web STS.

When you figure it out let us know

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replied on October 18, 2019

Well I know it does not follow the session timeout in IIS. That was posted by Laserfiche here https://answers.laserfiche.com/questions/74450/Forms--where-to-change-the-timeout-in-the-Webconfig-file#74545

However this customer uses STS, but STS does not have a configuration utility that I am aware of. Have you seen an STS timeout config that overrides the Forms Config?

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replied on October 18, 2019

I don't know if it overrides the Forms timeout or not, but on the LFDS server you can open the STS configuration and there are timeouts there.

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replied on October 18, 2019

Thought I checked there and there was no features yet. As soon as I can get into LFDS I will check again. I was thinking there was maybe a Config Utility like with all the other apps.

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replied on May 8, 2023

@████████, did you ever get this one pinned down? I'm having my lookups time out after 15 minutes but the form stays active.

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replied on May 8, 2023

I am pretty sure lookup timeouts are completely disconnected from user session timeout settings. If there was any option to change this it should be in the data sources configuration of the administration page (not the config page). I have never tried to increase lookup time on a web form, since the query usually needs to be under 1 second for a live form to function properly.

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