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Question

Question

Can I reprocess documents "stuck" in Document Manager?

asked on October 8, 2019

Hi,

I have a QF session running that is processing documents which fires a couple SQL look-up tasks. We recently did a server migration of the Db that it does the look-up from, and we just discovered that the connection to the database was broken, which I fixed in the session, but I have documents stuck in no-man's land in the Document Manager.

I'm noob with QF. Can I manually reprocess those documents (Voucher---) in that list in the QF session, or will the need to be re-scanned by the user?

Hopefully, I provided enough info.

Thanks!

2019-10-08 11_18_47 - Universal Capture - Quick Fields.png
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Answer

SELECTED ANSWER
replied on October 8, 2019

What I have done in the past is changed the folder path to store them in like a WIP folder, then use Laserfiche Capture to pull them back through the QF session to re-process them. 

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