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Question

Squashed folder view on MS Office plug-in on 4k resolution

Laserfiche Version 10

Updated October 23, 2019

asked on September 29, 2019

When using a 4K resolution monitor the MS Office 'save to Laserfiche' folder view becomes 'squashed'.

The folder icons appear to change size ot the font does not scale correctly.

Refer to pics.

Has anyone else had this issue?

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Replies

replied on October 23, 2019

I reported this issue to Laserfiche Support and received the following reply:

Can you kindly refer to this link and have a try? https://www.digitaltrends.com/computing/how-to-adjust-high-dpi-scaling-in-windows-10/
Please have a look at the section 'Windows Desktop Applications', right-click the application (by default C:\Program Files\Laserfiche\Client\LFOffice64\Laserfiche.OfficeMonitor, and C:\Program Files (x86)\Laserfiche\Client\LFOffice\Laserfiche.OfficeMonitor ) -> Properties -> Compatibility, and then select the 'Disable display scaling on high DPI settings' check box, or select 'Change high DPI settings' -> High DPI scaling override.

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Asked September 29, 2019
Updated October 23, 2019
95 views