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Question

error occurred while trying to scan document id=...

Quick Fields
Updated September 25, 2019
asked on September 24, 2019

Error occurred while trying to scan document id=21977623, name=docname, error=Permission denied.
 

I have a quickfields process that has stopped working with the above error in the output pane.  The user in the LFCE connection certainly does have access to the documents.  Any ideas for troubleshooting would be appreciated.

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SELECTED ANSWER
replied on September 24, 2019

Is the document in a volume that the user does not have permissions to?

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replied on September 25, 2019

Good call Bert. 

For what it's worth I'd already checked volume security and believed it was OK because the user had the Manage Volumes privilege.  In fact it used to be OK, this process has run just fine for years.  Did that change in a recent version of Laserfiche?

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