You are viewing limited content. For full access, please sign in.

Question

Question

QuickFields 9.0 Error when trying to Launch QF- Could not load type 'Laserfiche.Project.LocalHelpNotFoundHandler' from assembly 'Laserfiche.Base, Version=9.0.0.0, Culture=neutral, PublicKeyToken=607dd73ee2bd1c00'.

asked on September 20, 2019

Hello,

 

Customer went to launch QF from their Server and they received this error (Full Error):

Could not load type 'Laserfiche.Project.LocalHelpNotFoundHandler' from assembly 'Laserfiche.Base, Version=9.0.0.0, Culture=neutral, PublicKeyToken=607dd73ee2bd1c00'.

   at Laserfiche.QuickFields.QFApplication.InitializeHelp()
   at Laserfiche.QuickFields.QFApplication.OnInitializeApplication()
   at Laserfiche.QuickFields.QFApplicationBase.OnInitialize(ReadOnlyCollection`1 commandLine)
   at Laserfiche.Project.ApplicationBase.RunApp()

 

The only way to resolve this was to completely uninstall and reinstall QF's as repair did not work.

 

I looked through LF Answers, but did not find anything.

 

Any insight would be greatly appreciated,

Jeff Curtis

 

0 0

Replies

replied on September 20, 2019

Where there any other Laserfiche products installed on the machine?

0 0
replied on September 23, 2019

Hello Miruna,

 

Yes, customer has WF Designer installed on the machine.

 

Jeff Curtis

0 0
replied on September 23, 2019

Do you know the version of Workflow?

0 0
replied on September 24, 2019

Hello Miruna,

 

Customer has version 10.4.1 of WF Designer installed on this server.   I was also told that the issue with the QF Error, happened after they reinstalled the WF Designer.

 

Thanks Again,

Jeff Curtis

0 0
replied on October 21, 2019

Hello Miruna,


Checking back on this ask customer is still experiencing this issue and what happens is WF Designer will not open, they run a repair of the WF Designer and then this breaks the QF installation.

 

Should I open a case with LF Support for this?

Thanks,

Jeff Curtis

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.