Hi John, 

What I found since then is that while the transaction status is not available to display on the message that pops up when they submit the form, we were able to do a conditional email task based on the transaction status in the forms process. So now the message we display when they submit the form is that the "form has been received" but they need to go check their email for payment confirmation. The email is sent right away and we are notified as well as the person submitting the form that it is either successful or failed, and we are able to include the transaction code in that email for reconciliation. 

Hopefully this is helpful to others. 

Thanks for the follow-up!  In general, then, it seems a best practice is to always build a 'transaction failed' branch to notify the person responsible for collecting payments for any form wit ha payment component.  I know that our customers wouldn't pro-actively reach out to us to indicate a transaction failure...

It would still be nice if Laserfiche handled these possibilities.  Having to manage the process so heavily in case of a failed transaction is quite a bit of extra work that could be avoided if it simply verified the transaction prior to sending the form submitted successfully confirmation.  Feature request!