Question

LF Connector 10.3 "Green Continue Button" missing

Connector

Updated June 6, 2022

asked on September 13, 2019

Using LF Connector 10.3 with KB1014068 Update2 loaded and running against a LF 10.4 Server.

When configuring a Connector profile with the setting under "Application details" to retrieve content "When a user clicks the continue button", I never seen the referenced Green Continue/Play button that is supposed to be clicked to proceed so the profile never finishes.

There is a popup message from Connector saying "Action Required, Click the green play button..." but no green button ever displays on any of the applications defined in the profile.

If I use the "Test" feature in the profile editor, I will get a "Switching applications. Continue?" YES/NO message that does then open the other application and finishes OK.

Tried on two Windows 10 stations with same results. Have tried using a variety of applications for testing purposes (Firefox/Excel/Wordpad/Notepad/Calc).

Anyone seen this and have a fix?

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Replies

replied on June 23, 2021

Any update on this?

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replied on June 24, 2021

I wanted to follow up

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replied on June 24, 2021

I did not come across a resolution to the issue, but I also haven't pursued it further since we ended up not needing to use Connector in this case.

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replied on June 24, 2021

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replied on September 14, 2021

Having the same issue! Where is the "Green Play Button" in microsoft edge. From the configution screens I have that turned off??

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replied on June 6, 2022

We do not see a green play button in the Sage Application? The only button that connector has ever added to an app is an orange button.

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LF Connector 10.3 "Green Continue Button" missing

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