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Question

Question

Error reading trustee data from Laserfiche Server.

asked on September 9

When trying to use the migration tool to migrate users from Laserfiche to Directory Server, I get the following error message:

Error reading trustee data from Laserfiche Server.

The given key was not present in the dictionary.

What do I need to do to fix this?

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Replies

replied on September 11

Hi Sheila,

I recommend reaching out to Laserfiche Support about this issue. They will be able to run you through troubleshooting steps and get more info on the problem.

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replied on September 11

Thanks, I'll do that.

replied on September 11

Thanks, I'll do that.

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