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Question

Question

Directory Server Overview page Missing Data

asked on August 22, 2019

The Master License expiration date and Days remaining is not being displayed on Directory Server Overview page. Any idea why? Is there a setting somewhere that turns this on or off? Snapshot attached.

Missing_LFDS_Data.png
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Answer

SELECTED ANSWER
replied on August 22, 2019

James

Standard Rio does not expire (the LSAP may expire but the licensing for the server it is on does not).  Therefore, you will not have an expiration date for the Production LFDS.

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Replies

replied on August 22, 2019

You're listed in our system as having 2 keys, one with expiration and one without. Based on the number of users in your screenshot, this LFDS database seems to be using the key without expiration.

Are you sure you're looking at the correct site? Click on the drop-down menu at the top (where it says "LFDS' on a green background) and see if there's another site.

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replied on August 22, 2019

There's only one site listed. We have two keys because our development zone is blocked from production and can't access our production LFDS. The expiration date and days show up in development but not production. Would just be nice to see it.

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