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Question

OCR Engine Error When Installing Import Agent

Import Agent Version 10
Updated August 21, 2019
asked on August 21, 2019

When installing Import Agent 10.3 on a machine that already has the OCR engine installed I receive the following error:

Why does it not automatically move on with the installation if it is already installed like the other products?

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replied on August 21, 2019

This is a known issue (because the version in Import Agent is older). Just click through this message, then bypass it as a post-requisite and it should be fine.

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replied on August 21, 2019

Will this be fixed in a newer version?

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