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Question

Question

Tools/Options results in Invalid Pointer[6000:0x80004003]

asked on August 21, 2019

This just started happening any thoughts?

I did a repair but no joy. Thanks!

 

Error Code: 6000
Error Message: Invalid pointer
Invalid pointer   [6000:0x80004003] (Invalid pointer  )

------------ Technical Details: ------------

LF.exe (10.3.1.479):
    Additional Details:
        Exception: 0x80004003 [6000] (Invalid pointer) (CMainFrame::OnCmdMsg at MainFrm.cpp:6257)
    Call History:
        ChangeNumberHelper::GetObjectW
        ChangeNumberHelper::GetObjectW
        ChangeNumberHelper::GetObjectW
        ChangeNumberHelper::GetObjectW
        ChangeNumberHelper::GetObjectW
        ChangeNumberHelper::GetObjectW
        ChangeNumberHelper::GetObjectW
        ChangeNumberHelper::GetObjectW

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Replies

replied on December 23, 2019

Hey David,

What ended up being your solution for this?

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replied on December 23, 2019

If you can still reproduce this, please open a support case so we can get the trace logs to narrow down the problem.

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replied on December 23, 2019

Thanks but it hasn't returned.  As an aside how would I enable trace logs? It would be useful to know that.

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replied on December 23, 2019

From Help->About->Tracing, enable LFSO tracing:

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replied on December 23, 2019

Hi,

I think I gave up on a "solution" and just uninstalled and reinstalled.  I think it was only happening on my machine.

 

Sorry I don't have anything more specific.

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