I have a profile that we have been using for several months, one of our users got a new computer and we downloaded connector onto her computer, she then got multiple profiles that were saying invalid profiles. 

I rebuilt the main profile that was used by the department and it tested fine, the lady with the new computer was able to access it and utilize it with no errors. 

Then the other two users (who did not receive an updated computer starting getting the below error)

It is set up to launch scanning in Windows client, but they get the error before it is even launched.