Office Online Server

asked on August 19, 2019

I am trying to setup the Office Online Server for the first time. Essentially they just want to be able to view an office document embedded within the WebAccess page. I have the URL and the settings save.

When I try and open a xls document it asks to install the office integration. I tried that and I get "could not find associated office application".

* Does this error mean the office integration is not correctly installed?

* Do you even need the office integration if you are doing the Office Online?

* Does this error mean the URL for the Office Online server is incorrect?

I have the URL and it saves successfully in the WebAccess config.

Thanks,

Chris

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replied on August 19, 2019

The integration with OOS is separate from the Office Plugin that it is prompting you to download. OP lets Office applications installed on your local machine communicate directly with the web client or server, so that changes can be saved without the user needing to upload a new version of a document manually.

After installing OOS, did you go to the web client administration page? You need to tell it what URL to use to communicate with that server.

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replied on August 19, 2019 • Show version history

Yes, we have done that:

It seems to be correct though I am not sure. If I intentionally misspell the URL it throws an error but if I put in the URL above it saves.

Edit - To clarify we go to a users workstation , try to open the document, and it prompts us to download or install the integration. It doesn't open the doc.

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