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Question

Question

Can't Search Laserfiche Answers

asked on August 14, 2019 Show version history

Is there a problem with this site? For everything I search, I get zero results. I am logged in.surprise

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Answer

SELECTED ANSWER
replied on August 15, 2019

This issue has been addressed.

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replied on August 15, 2019

Thank you.

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Replies

replied on August 14, 2019

For those who don't know how to do this, you can still search the Laserfiche answers site by using a custom  search.  Simply go to a search bar and type in "site:answers.laserfiche.com " followed by your search terms, and Google will return results from Laserfiche Answers

custom search.png
custom search.png (145.22 KB)
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replied on August 14, 2019

Hi everyone, while we're working on a solution, I wanted to share an additional workaround you can try. The issue only seems to affect users who are logged into Answers, so if you log out, you can still use the search capabilities on the site. 

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replied on August 14, 2019

Thanks for pointing this out Gloria, we're looking into it.

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replied on August 14, 2019

Same here

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replied on August 14, 2019

Same here.

 

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replied on August 14, 2019

Ditto

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replied on August 14, 2019

Same

 

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