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Question

Question

PDF Network Error when Saving to Laserfiche

asked on August 13

I have set up a simple forms process.  The form has 2 single line fields - no html fields, no css or javascript.  The only steps in the Process are the Message Start and the Save to Laserfiche.  When I try to run the process it gets suspended.  There is an error in  the event viewer:

The PDF generator was unable to contact the Laserfiche Forms server. Please ensure your SSL settings are correct. [LFF4112-PdfNetworkError]

The Forms server and the app server are in the same domain.  I have SSO and SSL enabled and seem to be working fine.

Windows Fire Wall is turned off.  But the server has no internet access.  I have tried both tif and pdf and get the same error.

 

Any help would be greatly appreciated.

 

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Replies

replied on August 13

Open up a support case so our support team can help investigate the issue. 

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replied on August 13

I have opened a case with support.  Thanks!

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replied on October 3

Did you get a solution to this?

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