Question

could not find a chrome tab with the specified URL

Laserfiche Connector

Updated August 31, 2022

asked on August 13, 2019

We are having a new issue with Laserfiche Connector where seemingly at random our users are getting the error "Could not find a Chrome tab with the specified URL." Upon checking the configs, they have not changed. For all other users using the same profiles everything still works. I thought it might be a Chrome issue, but it seems to come and go, one day it is one user, one day it is another. We have verified that the user does not have the same application or window open in another Chrome tab and have had the user reboot the computer when they are experiencing the issue.

Anyone ever experience anything like this with Laserfiche Connector?

1 0

Replies

replied on August 13, 2019

Hi Glenn,

We released a patch for Connector to work with the latest Chrome update on Friday: https://support.laserfiche.com/kb/1014068/list-of-changes-for-the-laserfiche-connector-10-3-update-2

3 0

replied on January 6, 2022

I am on Laserfiche Connector version 10.3.0.336 and I am getting the same error. Any thoughts please?

0 0

replied on August 31, 2022

This seems to have re-occurred with Chrome version 104

0 0

replied on August 31, 2022

Hi Chad,

Could you give us some additional details on when you're encountering this error so that we can take a look into it?
Some details like which Chrome 104 version (Chrome often has multiple updates within any number) and which Connector you're currently on would be helpful.

Thanks,

Cosette

0 0

You are not allowed to follow up in this post.

Question

Question

could not find a chrome tab with the specified URL

Replies

Sign in to reply to this post.