We have a fairly complicated form going live and there are some concerns regarding the saved copies of drafts. This form is several pages long and requires a level of detail from the applicant that they will most certainly not be able to complete it in one sitting. We have enabled the option of saving a draft of the form, however, the concern is that if there are any changes to the form itself while an applicant has the form saved as a draft, it will allow them to complete the form but then error upon submission and completely wipe clean everything they had completed.
While we will try to limit the number of changes we make to the form once it is live to a "scheduled update", there are two times during the year that a "late deadline" date field will have to be changed (at which time the charges would include a late fee). I have a few questions about that:
1) The late fee would always be the same date, the only reason why we have to change it is because the of the year. Is there a way to say that if the date was between 10/2 - 11/15 and 3/2 - 4/15 (regardless of the year) that there is an extra $200 charged? This would prevent us from having to change that date field twice a year.
2) Is there any way for the applicants to print or download their saved draft so they don't run the risk of losing all of the information they have entered? Our application (for a state bar exam) is 13 pages long. It is very concerning that they could get all the way through their form without it erroring until it fails on submission and then loses everything?
I'm happy to provide more info on how the date fields and late fees are currently set up, if it's helpful.
Thanks for your help!