The office integration for Word 2016 is not working properly for one of our users. The tab appears after install (from the web client, version 10.3), but it is blank (no text identifying it as the Laserfiche tab), and all of the options within it are blank as well (such as "Save to Repository"... neither the icon, nor the text, appears with it).

Has anyone else run into this problem before, and know of a fix for it? All other Office applications are working well, it's only Word having trouble. If I attempt to open a word document from the web client, I just get the spinning circle of trying to open it within the application - regardless if I select "Edit" or "View."

I have attempted multiple re-installs, including of the entire Office 2016 suite, as well as a few other things, to no avail so far.