Laserfiche is very slow or it freezes whenever any user tries to combine or delete a document. Any ideas on what could be causing this? The permanent deletion option works fine and so does copying/cutting and pasting documents to different folders.

We frequently get this error:

Error Code: 784

Error Message: Operation timed out. [784]

------------ Technical Details: ------------

LFSO:

    Call Stack: (Exception)

        LFSession::SendRequest (DELETE /+LF/entry/430001000)

        CLFDatabase::DeleteEntryByIDEx

    Additional Details:

        ERROR: 784 (TestLastError, LFSession.cpp:930)

         (LFSO/10.3.0.85)

LF.exe (10.3.1.479):

    Call Stack: (Exception)

        CFolderListCtrl::DeleteEntry

        CFolderListCtrl::OnFileDelete

    Additional Details:

        Exception: 0x80040310 [784] (Operation timed out.) (CFolderListCtrl::DeleteEntry at FolderListCtrl.cpp:2137)

    Call History:

         CAttachedRepository::GetProfileValue

          CAttachedRepository::LoadAttributePrefix

        GetOptionString ([HiddenDialogs]RecycleEntries)

         CAttachedRepository::GetProfileValue

        IdleTimerProc

        CLFApp::GetAuditEventReason

        CFolderListCtrl::OnFileDelete

         CFolderListCtrl::DeleteEntry