We are experiencing the issue brought up in this answers post.
https://answers.laserfiche.com/questions/135419/DocuSign-integration#138023
The problem is that we have no access to those web config files since the process is being built on Laserfiche Cloud. We used the Prod Docusign environment and everything is dandy, but we want to use tests in order to preserve the integrity of our live environment.
Has anyone been able to get this working?