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Question

Question

Error with Retrieve Document Text :Array cannot be null. Parameter name: bytes

Workflow Laserfiche Cloud Version 10 Laserfiche Ideas
Updated June 17
asked on July 25, 2019

I am running a workflow with the very first task being to retrieve document text on the starting entry. The entry has pages and searchable text generated. The error is

 

Array cannot be null. Parameter name: bytes

 

I am running workflow on Laserfiche Cloud, the latest VAR Version.

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Answer

SELECTED ANSWER
replied on July 25, 2019

You would have to check the individual field in your repository management page. The maximum length you can set for a text or list field is 4000 characters.

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Replies

replied on July 25, 2019

Please open a support case and provide the instance ID and the time when this error occurred.

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View 7 previous replies
replied on July 25, 2019

I was able to get it working by putting the text into a multi-value token and using a for each value to run the rest of the processes. It was probably close to 20,000+ characters if that has any relevance. 

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replied on July 25, 2019

How big is the document?

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replied on July 25, 2019

8 Megabytes

22 Pages

23000 Characters

950 Lines

 

What is the limit on a single Field?

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SELECTED ANSWER
replied on July 25, 2019

You would have to check the individual field in your repository management page. The maximum length you can set for a text or list field is 4000 characters.

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replied on July 25, 2019

This is a bug. Reference ID # 185005.

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replied on June 17

Hi Miruna, was this bug fixed? We have a customer with the same issue? Cheers!

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replied on June 17

Yes, the fix was deployed around November 2019.

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replied on June 17

Interesting, thanks Miruna. Our customer is seeing this error in LF11 in the web client update 8 when opening a document. I'll raise a support case. Cheers!

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replied on June 17

This was specific to Workflow in Laserfiche Cloud, so not the same issue.

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replied on June 17

Thanks Miruna.

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