Question

Error with Retrieve Document Text :Array cannot be null. Parameter name: bytes

Workflow Laserfiche Cloud Version 10 Laserfiche Ideas

Updated July 25, 2019

asked on July 25, 2019

I am running a workflow with the very first task being to retrieve document text on the starting entry. The entry has pages and searchable text generated. The error is

Array cannot be null. Parameter name: bytes

I am running workflow on Laserfiche Cloud, the latest VAR Version.

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Answer

SELECTED ANSWER

replied on July 25, 2019

You would have to check the individual field in your repository management page. The maximum length you can set for a text or list field is 4000 characters.

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Replies

replied on July 25, 2019

Please open a support case and provide the instance ID and the time when this error occurred.

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View 2 previous replies

replied on July 25, 2019

I was able to get it working by putting the text into a multi-value token and using a for each value to run the rest of the processes. It was probably close to 20,000+ characters if that has any relevance.

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replied on July 25, 2019

How big is the document?

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replied on July 25, 2019

8 Megabytes

22 Pages

23000 Characters

950 Lines

What is the limit on a single Field?

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SELECTED ANSWER

replied on July 25, 2019

You would have to check the individual field in your repository management page. The maximum length you can set for a text or list field is 4000 characters.

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replied on July 25, 2019

This is a bug. Reference ID # 185005.

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Error with Retrieve Document Text :Array cannot be null. Parameter name: bytes

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