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Question

Question

Import icon

asked on July 23, 2019

I have a customer that uses the Web Client and when they access the LF repository they cannot use the Import Function.

The have the appropriate rights both as a user also in the Groups (import) but the Import Icon does not show on the tool bar. Going into Options it shows as being on the tool bar. When they do Cntl+Alt+I they get this error "Import' could not be completed: Invalid action"

Only one person has this issue.

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Answer

SELECTED ANSWER
replied on July 25, 2019

Found out they would check the root folder where the upload icon would be disabled.

Thanks for you help though Travis

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Replies

replied on July 23, 2019

Have you checked the user's effective rights in the folder you want to import into? 

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replied on July 24, 2019

Hello Travis

Yes we have checked Folder Effective Rights and they are okay. It's just not showing up on the Tools Menu bar yet in options it shows as being there.

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