One of our users is cannot log into Laserfiche web. When they put in their credentials it loads for 2 minutes, then says "The Laserfiche Web Access 10 server has encountered an error and could not complete the request." We tried her account on a different computer, and got the same error. Everyone else can still log in just fine. This user can also log-in to the windows client no problem. We deleted her license, and added it back and then we were able to log in once, but then it gave us this error again later.